Terms of service

Last updated: April 2026

Welcome to Petal Lane Home. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and related features available through our online store (collectively, the "Services").

Throughout these Terms, the words "we," "us," and "our" refer to Petal Lane Home, which is operated by C&L Productions, LLC. By visiting our site, using our Services, or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Services.

These Terms apply to all users of the Services, including without limitation browsers, customers, vendors, merchants, and contributors of content.

1. Online Store Use and Eligibility

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products or Services for any illegal or unauthorized purpose, and you may not, in the use of the Services, violate any applicable law, regulation, or ordinance.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that, except for payment information, your content may be transferred unencrypted over various networks and may involve transmissions over networks and changes to conform and adapt to technical requirements of connecting devices or systems.

Payment information submitted through checkout is processed through secure payment and checkout infrastructure and is handled in accordance with our Privacy Policy [https://petallane.com/policies/privacy-policy] and the practices of the payment providers involved.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We try to present information on this site as accurately as possible, but we do not guarantee that all information made available through the Services is always complete, current, or error-free.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more primary, complete, or timely sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by law.

4. Products and Product Representation

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy [https://petallane.com/policies/refund-policy].

We have made every reasonable effort to display as accurately as possible the colors, images, textures, and details of our products. However, we cannot guarantee that your device’s display of any color, finish, or visual detail will be fully accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis.

We reserve the right to limit quantities, discontinue products, change product descriptions, or modify pricing at any time without notice, subject to applicable law.

5. Orders, Acceptance, and Cancellations

When you place an order through our site, you are making an offer to purchase. We reserve the right to accept, reject, limit, or cancel any order in our discretion, including after submission, for reasons such as product availability, suspected fraud, pricing errors, inaccurate information, or shipping limitations.

Your order is not accepted until it has been reviewed and processed by us.

If we change or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Because some of our products may be made to order or prepared specifically for fulfillment, we may not be able to accommodate cancellation requests after an order has been accepted or production has begun.

6. Prices, Billing, and Account Information

All prices are shown in U.S. dollars unless otherwise stated.

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, subject to correction of errors.

Unless otherwise clearly stated, posted prices do not include applicable taxes, shipping charges, handling charges, customs charges, or import fees.

You agree to provide current, complete, and accurate purchase, payment, shipping, and account information for all purchases made through our store. You agree to promptly update your information so we can complete transactions and contact you if needed.

You represent and warrant that any payment method you use is valid and that you are authorized to use it.

7. Shipping and Delivery

Shipping timelines, methods, destination limitations, and related terms are governed by our Shipping Policy [https://petallane.com/policies/shipping-policy].

All shipping and delivery timeframes are estimates only and are not guaranteed unless explicitly stated otherwise.

We are not responsible for delivery delays caused by carriers, weather, holidays, customs processing, supply chain interruptions, or events outside our reasonable control.

For standard online orders, our checkout is intended for shipping addresses within the continental United States. Orders outside that standard shipping area may be declined or handled only by separate approval through our sales team.

8. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, restocking fees, return windows, and related conditions are governed by our Refund Policy [https://petallane.com/policies/refund-policy].

By placing an order through our store, you acknowledge that any return, refund, or exchange request will be handled according to the terms of that policy.

9. Accuracy of Site Information and Errors

Occasionally there may be information on the site or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.

10. Third-Party Tools and Services

We may provide access to tools, features, payment options, integrations, or services offered by third parties. These may include ecommerce infrastructure, payment providers, analytics tools, advertising tools, and social or embedded functionality.

We provide access to those third-party tools and services on an "as is" and "as available" basis, without warranties, representations, or conditions of any kind, and without endorsement unless expressly stated.

Your use of third-party tools or services made available through our site is at your own risk and discretion, and you should review the terms and policies of the applicable third party before using them.

11. Third-Party Links

Certain content, products, or services available through our site may include materials from third parties or links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or services.

If you choose to leave our site or engage with third-party services, you do so at your own risk.

12. Intellectual Property

All content included in or made available through the Services, including without limitation text, graphics, logos, icons, images, product photography, video, audio, design elements, layout, and compilations, is owned by or licensed to Petal Lane Home, C&L Productions, LLC, or our licensors, and is protected by applicable intellectual property laws.

You may use the site only for your personal, non-commercial use. You may not reproduce, duplicate, copy, sell, resell, distribute, modify, publish, create derivative works from, or exploit any portion of the Services without our prior written permission.

All rights not expressly granted are reserved.

13. Reviews, Feedback, and Submissions

If you submit reviews, testimonials, comments, suggestions, ideas, or other materials to us, whether online, by email, or otherwise, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish, display, distribute, and otherwise use that content for lawful business purposes, including marketing and promotional purposes.

You represent that any content you submit:

  • is accurate to the best of your knowledge

  • does not violate the rights of any third party

  • is not unlawful, fraudulent, abusive, defamatory, obscene, or misleading

  • does not contain viruses, malware, or harmful code

We may, but are not required to, monitor, edit, remove, or refuse submitted content in our discretion.

14. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • for any unlawful purpose

  • to solicit others to perform or participate in unlawful acts

  • to violate any international, federal, state, or local law or regulation

  • to infringe upon our intellectual property rights or the rights of others

  • to harass, abuse, insult, defame, slander, intimidate, or discriminate

  • to submit false or misleading information

  • to upload or transmit malware or malicious code

  • to spam, phish, pharm, pretext, crawl, scrape, or interfere with the security or operation of the Services

  • to attempt to bypass access restrictions, account protections, or checkout limitations

  • to use the Services for unauthorized resale, export, or commercial exploitation

We reserve the right to terminate your use of the Services for violating any prohibited use.

15. Privacy

Your submission of personal information through the store is governed by our Privacy Policy [https://petallane.com/policies/privacy-policy].

16. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS AND CONTENT MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE REQUIRED BY APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, PETAL LANE HOME AND C&L PRODUCTIONS, LLC DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • the Services will be uninterrupted, timely, secure, or error-free

  • the results obtained from use of the Services will be accurate or reliable

  • the quality of products, services, information, or other materials obtained by you will meet your expectations

  • any errors in the Services will be corrected

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PETAL LANE HOME, C&L PRODUCTIONS, LLC, AND THEIR AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow limitations of certain liabilities, so portions of this section may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless Petal Lane Home, C&L Productions, LLC, and our affiliates, partners, officers, directors, members, employees, agents, contractors, licensors, and service providers from and against any claim, demand, liability, loss, damage, judgment, award, cost, or expense, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the Services, your violation of law, or your infringement of any third-party rights.

19. Governing Law

These Terms and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.

20. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. That determination shall not affect the validity and enforceability of any other remaining provisions.

21. Waiver

No waiver by us of any right or provision of these Terms shall be deemed a further or continuing waiver of that right or provision or any other right or provision. Any failure by us to enforce a right or provision under these Terms shall not constitute a waiver of that right or provision.

22. Entire Agreement

These Terms, together with our Privacy Policy [https://petallane.com/policies/privacy-policy], Shipping Policy [https://petallane.com/policies/shipping-policy], Refund Policy [https://petallane.com/policies/refund-policy], and any additional terms or policies posted on the site that expressly apply to specific features, offers, or purchases, constitute the entire agreement between you and us regarding your use of the Services and supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the subject matter covered here.

23. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website or Services following the posting of any changes constitutes acceptance of those changes.

24. Contact Information

Questions about these Terms should be sent to:

Petal Lane Home
 Operated by C&L Productions, LLC
 Email: sales@petallane.com
 Phone: (435) 896-9531
 Address: 2110 South Industrial Park Road, Richfield, UT 84701, United States