Returns Policy

At Petal Lane our goal is to make sure every customer loves their order. If you receive your order and are unsatisfied, we want to make it right. You can contact us at hello@petallane.com. If you have a damaged item or something that was our error, we will assist you with a replacement/refund. 

If you'd like to return/exchange a non-damaged product, we will offer a full refund/exchange once you send us back the product and we receive it.

Shipping

Retail orders will ship within 2-3 business days. Wholesale orders will ship within 1-2 weeks depending on the size of the order.

Shipping cost is calculated at checkout and depends on the size of the order.

For orders outside of the continental United States email us at hello@petallane.com and we will get back to you with a shipping quote.

When your order has shipped you will receive an email with the shipping tracking number.